where is the product that I paid for?

[chlife]

Since apparently you have no intention of sending either my order or the refund of my money, I will travel to assure my complaint is properly filed with the Canadian government as well.


-----Original Message-----
From: chlife <chlife@aol.com>
To: vsami <vsami@alphashield.com>
Sent: Tue, Mar 30, 2010 3:35 am
Subject: Re: Enquiry from AlphaShield Inc.

Dear Sami:

Thank you.  I'm presently using two (2) alphaShields.  They are great for both wired and wireless interference.  I'm  wired.  But, the hacker, Micheal Thieler uses all sorts of wireless methods to sit "Man in the middle" and intercept my transmissions.

He, is my neighbor's son and has terrorized me for over a year. The District Attorney's Office and IC3 are useless.  Nonetheless, he's prevented me from making a living.  As a lawyer, I was unable to write any briefs or even a letter.  I've spent possible more than $25,000.00 in computers, peripherals, technical support, contracts, software, hardware, and so much more.

Your product has been very useful and make it a little more difficult for him to operate.  Again, thank you.

                                           Rita A. Pelt
-----Original Message-----
From: Vikash Sami <vsami@alphashield.com>
To: Rita A. Pelt <chlife@aol.com>
Cc: Nizam Dean <ndean@alphashield.com>
Sent: Tue, Mar 30, 2010 2:14 am
Subject: Re: Enquiry from AlphaShield Inc.

Hello Rita,

Your order was infect not shipped out. It will be shipped out on the 7th of April. Our sincere apologies for the delay. We would like to make up for the loss of time and the inconvenience that this has caused you.

We would be including a 5 meter Alpha Gigabit CAT 6E Cable, $20 in value for free with your shipment which you can use personally or give it out as a gift.

Once again, our sincere apologies for the hassle that you had to go through to get your order filled.

If you have any future concerns or questions, please contact me directly at the above email address.

Regards,
Sami
AlphaShield Team

 

On Mon, Mar 29, 2010 at 9:06 AM, Vikash Sami ‪<vsami@alphashield.com>‬ wrote:
Hello Rita,

We will look into your order and get back to you within 24 hours as to the status of your order. We will also be providing the delivery date if it has been shipped out yet.

Our sincere apologies for the inconvenience. You should have had the product by now.

Regards,

Sami,
AlphaShield Team.


On Mon, Mar 29, 2010 at 6:02 AM, Rita A. Pelt ‪<chlife@aol.com>‬ wrote:

I have not received my order of 2-alphaShield hardware firewalls. I've enclosed a copy of my receipt:
Dear Shopper,
Thank you for shopping with Saafnet Canada Inc.. Your payment has been processed, on our behalf, by WorldPay. WorldPay enable thousands of shoppers in hundreds of countries to shop safely and securely every day.
Transaction details:
Transaction for the value of: USD 224.98 Description: Purchase from AlphaShield Inc. From: Saafnet Canada Inc. Merchant's cart ID: osCsid=f6919e110a3f2a9dce09adffd2a438ad Authorisation Date/Time: 02/Mar/2010 03:19:19
RBS WorldPay's transaction ID: 1068941211 This is not a tax receipt. For all enquiries about the delivery of the goods/services you have purchased, please email Saafnet Canada Inc. at: sales@Alphashield.com, and attach this receipt.
For information about the processing of your payment, email WorldPay:
mailto:shopper@worldpay.com
To learn more about WorldPay shopping solutions, visit:
http://www.worldpay.com